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Services

We Offer a Range of Services

Our approach to home care is to provide seniors with the customized support to keep their independence.

We offer services to suit your mobility equipment, transfer equipment, and home care needs.

If you’re purchasing a wheelchair or another piece of mobility equipment, we provide technical service and a customized approach to the setup of your equipment. We also offer mobility equipment and wheelchair and scooter repair. Our technicians are manufacturer-certified and know all makes and models of mobility equipment. Plus, if you need cleaning and disinfecting services for your wheelchair, we have an on-site HubScrub service to make it sparkle like new!

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We’re Here to Help

If you require more assistance, would like a demonstration, or have questions, our friendly and experienced staff are always more than happy to answer your questions.

Call us, visit our store or contact us online. We’re here to help.

Mobility Service Centre

We are much more than what we sell. We offer an unparalleled service that ensures that your mobility equipment meets your needs. Typically, with a wheelchair purchase, our salespeople will meet personally with the client and the occupational therapist to make sure that the setup is just right.

For your peace of mind, our team of manufacturer-trained mobility service technicians supply warranty service for every item that we offer. From scooter repairs to wheelchair parts, our technicians are certified and trained on most makes and models of mobility medical equipment.

In the case of an emergency, repair service is available the same day (during regular business hours), and a temporary mobility equipment loaner may be available.

Product Demonstrations

Come in for a product demonstration anytime during regular business hours. Our friendly and experienced staff will be more than happy to show you our mobility equipment and medical equipment up close and personal. If you’d like to take one of our wheelchairs, scooters, or motorized chairs for a spin, you can do that. We also have walkers you can test, plenty of wheelchair and walker accessories out on display, along with transport chairs, lift chairs, and much more.

If there’s something not on display and you’d like to see it, just ask! We’ll be more than happy to accommodate you.

Liftability: Wheelchair Vehicle Adaptation

The right vehicle, the right equipment, and a bit of ambition can take you anywhere you want to go. For over 15 years, Liftability, a sister company of Conval-Aid, has helped countless clients find the right solution for their specific needs and capabilities.

Through Liftability, you will find a diverse range of driving-related vehicle adaptations from hand controls, vehicle wheelchair lifts, automotive transfer seating, and fully converted accessible vans. Over 15 years of experience, representation for all the major dealers in vehicle adaptations, and membership in ADED (Association of Driver Educators for the Disabled) ensures that you will receive quality service, sound advice, and up-to-date technical expertise.

Ostomy Clinic

We have a convenient, monthly Ostomy Clinic with enterostomal therapists available to help. They offer assessment, teaching, and follow-up appointments.

If you require the services of an Ostomy Clinic in Ottawa and are in need of ostomy products and incontinence aids, our clinic is a convenient and comfortable choice. We have all the ostomy products you need on site for easy product selection and same day order fulfillment.

The Ostomy Clinic is by appointment only and may be set up by calling Conval-Aid at 613-738-2721.

On-site Installation Services

We proudly offer a range of on-site services to cater to your home care needs. From medical equipment installations to ceiling track installations and more, our manufactured certified technicians service every make and model of mobility equipment that we sell. If you require cleaning and disinfecting services for your wheelchair, our HubScrub service can take care of that, too.

As always, our friendly and knowledgeable staff is here to answer all your home care and medical equipment questions. Whether you choose to come and visit us in person or give us a call, we’re here to help.

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