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About Us

We've built our reputation on providing our valued clients with what they need, and treating them like family.

– Don Ed, Founder

Since 1976

Our family has been in the business of helping families, and individuals maintain independence, adapt to change, or make everyday life easier. Conval-Aid’s unparalleled service is what sets us apart from other Ottawa mobility stores.

Our staff take great pride in assisting customers with the selection of the right product or service right from our location in Ottawa.

If there’s something you don’t see in our store, or when searching through our mobility, automotive or health aids online, just ask us! We will try our best to get that specific product for you.

Our History

The year was 1976, when a hockey buddy approached Don Ed about becoming partners in a business to sell and rent wheelchairs in Ottawa. The home health aid industry was in its infancy, Don had a full-time job, and his wife Judi was a full-time mother of two. Despite the obstacles, they founded Conval-Aid that year, operating out of little more than a small office on Boyd Avenue. “We had one desk, one filing cabinet, and one phone,” says Judi. The company grew in reputation and grew in size. By 1980, they had a new location on Carling and Bronson. Thanks to the visibility of the address and the growth of the industry, the business took off.

In 1985, the Eds became sole owners of Conval-Aid. Over the years, Conval-Aid expanded into new areas. In 1994, Don co-founded HealthCraft Products Inc., which manufactures innovative health care products, all of which are available at Conval-Aid.

In the 1990s, the Eds partnered with Don Johnston and Liftability Inc. was born, serving customers requiring wheelchair vehicle adaptation, hand controls, and lifts.

As Conval-Aid grew, so did Don and Judi’s kids, Merrill and Stuart. They started working part-time in the business in high school, then full time after they completed their post-secondary education. Merrill and Stuart Ed have now taken over the company reins.

The story of Conval-Aid spans almost four decades and two generations. From a one-person endeavour part-time, the company has grown to employ a team of 22 here in Ottawa. From humble beginnings operating out of an old clunker and a small office, Conval-Aid now boasts a custom-designed showroom and an impressive inventory of home health aids and wheelchairs. Today, Conval-Aid is located at 2600 Lancaster Road (across the road from the Minto Arena), with customers throughout Ottawa.

Associations

Conval-Aid is proud to be a member of the following associations.

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Better Business Bureau

Conval-Aid is a proud member of the BBB, which means that our customers can trust that we will treat them ethically and fairly.

Van G. Miller & Associates 

As a VGM member, Conval-Aid has access to their great resources for home medical equipment providers.

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Canadian Federation of Independent Business 

Conval-Aid is honoured to be a member of the CFIB, an organization built for entrepreneurs that represents the interests of the small business community in Canada.

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National Mobility Equipment Dealers Association

Conval-Aid is a QAP member in good standing with the NMEDA.

We are OPEN. As an essential service we are staying open in a limited capacity. The health and well-being of our customers, staff and community is a top priority.Learn More about the steps we are taking
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